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Customer Liaison Co-ordinator

West London
£23K - £30K, DOE
Permanent
Customer Service, Health and Medicine
12/07/2019

Customer Liaison Co-ordinator

Location: Perivale, West London
Salary: £23-30k, DOE
Job Type: Permanent, Full Time

Do you have experience liaising with customers in professional service delivery?

Continued expansion means that we are now looking for a proactive Customer Liaison Co-ordinator to join our customer liaison team as the primary point of contact for those enquiring about our services.

Customer Liaison Co-ordinator – The Role:

This role involves responding to and following through enquiries from initial contact to case set-up, including liaising with our customers (solicitors and insurers), injured service users, our own associates and other members of our team.

As a focal point for customers, you will also contribute to the development, marketing and PR of our services, representing the company at external events.

Customer Liaison Co-ordinator – The Candidate:

  • You will have experience of a similar role for a professional services company, delivering customer-focused outcomes to identified needs.
  • You will be qualified to degree level or equivalent
  • Ideally you will have worked in the private health, insurance or legal sectors, but more important are your personal credibility, professionalism and exceptional communication skills.
  • You will be well-organised, with proven ability to juggle multiple accounts, priorities and projects, whilst maintaining a high level of attention to detail.
  • In addition, you will be personable, confident, and influential.
  • Experience of working with databases and MS Office packages.

About us:

Harrison Associates is a well-established and highly respected private health consultancy. We have been working with adults and children with life-changing injuries for over 30 years, helping them to reclaim their lives. Our Associates are clinically qualified and highly experienced professionals, providing case management services to their clients and expert witness services to the Courts, and we have international quality accreditation.

To find out more about these roles and how to be a part of our professional team, please click on apply and upload your up-to-date CV with a brief covering letter today.

No agencies please.

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