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Customer Sales Consultant : Inbound

£18K per annum
Customer Service, Sales

Customer Sales Consultant – Inbound

Location: Bournemouth, Dorset
Salary: £18K per annum
Contract: Full time, Permanent

We are looking for enthusiastic, customer focused people to join our vibrant and growing Inbound Sales Team as a Customer Sales Consultant. Due to our recent launch into the direct Insurance market we have a number of positions available in early January and February 2019 to take incoming calls from our customers who are already interested in purchasing car insurance.

Our goal is to make insurance easy for our customers, and we want to make it easy for you by giving you 4 weeks paid training, ensuring you have all the tools you need to be successful in the Customer Sales Consultant role. You don’t need to have previous experience working in insurance (our brilliant training team will help you with that!). What’s much more important is that you have a passion for helping customers and you use your great listening skills to offer the perfect level of cover for all of our customers.

We are committed to your development, and we will reward this with 3 pay reviews in your first 18 months working with us. We’re passionate about giving our people the opportunity to progress within the business, which is evidenced by the fact that every single Team Manager is the Sales and Service areas started as a consultant.

With Sales start dates throughout the first half of next year, whether you have a background in retail, hospitality, care or sales we’d love to hear from you.

Here’s some of the ‘Perkz’ our Customer Sales Consultants in Motor Insurance tell us they enjoy;

  • Ongoing training is provided supporting career development such as moving up the career ladder into senior and management roles or moving across functions into our support areas like IT, Marketing or HR.
  • Starting with 23 days holiday plus bank holidays, the option is there to buy or sell 5 days holiday.
  • Employees are able to pay for a car lease at a discounted rate through their monthly pay.
  • We offer a large range of health options like dental plans, healthcare plans, life assurance and free eye tests.
  • We double the pension payments that employees make.
  • We have a wide range of wellbeing and social activities – you’ll find a full calendar all year round!
  • If you find getting to work costly, we discount your bus travel and you can pay monthly.
  • You can also enjoy discounts on insurance products and with a wide range of retailers.

About Us

We’re a leading provider of award-winning insurance solutions in the UK, distributing our Personal and Commercial insurance products through brokers, intermediaries, affinity partners and the internet. We have two consumer brands – Back Me Up and RIAS – and partner with some of the nation’s most well-known brands, such as John Lewis, Age UK, Toyota, Virgin Money and General Motors.

We’re also partners in Tesco Underwriting, providing home and motor insurance to Tesco Bank customers. Insuring around five million customers and working with a range of partners, we are recognised for delivering consistent and high-quality customer experiences. We employ around 4,000 people in UK based offices in Manchester, Stoke, Gloucester, Portsmouth, Bournemouth, Eastleigh and London.

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