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Customer Service & Sales Support Advisor

£17K - £18K, DOE
Admin, Customer Service, Sales

Customer Service & Sales Support Advisor

Location: Bristol, Avon, BS4 1UL
Salary: £17-18k, DOE
Contract: Permanent, Full time
Hours: 37.5 hours per week (8.30am – 5.00pm)

Customer Service & Sales Support Advisor – The Role:

We are a fast-growing online tools, workwear and equipment retailer looking for an enthusiastic, motivated, positive and friendly person to join our Customer Service Team in helping to deliver an exceptional level of customer service.

Responsibilities include:

  • Providing excellent customer service using email, phone and live chat.
  • Problem solving when required.
  • Providing quotations for goods.
  • Taking orders and payments.
  • Processing product returns.
  • Working with bespoke computer software.
  • General admin duties.

What we’re looking for / Skills required:

  • A minimum of 1 years’ experience in a Customer Service environment
  • Excellent verbal and written communication skills.
  • Great with people over the phone and email.
  • Excellent PC and keyboard skills.
  • Ability to multi-task and reprioritise workload.
  • Enthusiastic, friendly, and enjoys working in a team.
  • Reliable and punctual.
  • Some experience in a similar role advantageous, but not essential.


  • £17-18k annual salary (depending on experience).
  • 37.5 hours per week (Mon-Fri, 8.30am-5.00pm).
  • 22 days annual holiday (excluding bank holidays).
  • Permanent contract (after successful probation period).
  • Scope for progression.

If you have the skills and experience we require and you enjoy working with friendly, professional people with a bit of fun thrown in, please click on the APPLY button and forward an up to date CV and cover letter.

Due to the volume of applications we receive we are unable to respond to all applicants. If you do not hear from us within four weeks please assume that your application has been unsuccessful.

Strictly no agencies.

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Cover Letter

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