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Scheduling Administrator (IVECO)

Essex
Competitive, DOE
Contract
Admin, Construction and Property, Customer Service, Engineering
13/02/2020

Scheduling Administrator (IVECO)

Location: IVECO, Basildon SS14 3AD
Salary: Competitive, DOE
Contract: Up to 12 Month Maternity Contract, Full time

The Role – Scheduling Administrator

Our successful Scheduling Administrator will be based from IVECO in Basildon but will be directly employed by Dekra Automotive.

To deliver a variety of administration tasks related to end of contract vehicle returns for Iveco and acting as a main point of contact on-site for our customer.

  • Ensure that Prospect Manager (IT system) is up to date
  • Contact customers to make inspection bookings
  • Co-ordinate with Deployment Team in Stokenchurch to manage inspector’s productivity
  • Ensure that SLA’s are managed and 1st and 2nd inspections are done on time.

The Person

  • Ability to demonstrate experience of working within a Customer Service environment
  • Ability to provide excellent customer service both over the telephone or face to face
  • PC literate and experience in using various computer-based systems
  • Great attention to detail and ability to manage sensitive data
  • An excellent working knowledge of Excel and ability to manipulate data
  • Able to organise and prioritise, working to tight time schedules
  • Good geographical knowledge of the UK (by postcode an advantage)
  • Reliable with good time keeping skills.

Key Accountabilities

  • Ensure all inspection bookings are done in a timely manner
  • Ensure all reporting is up to date
  • Ensure Prospect Manger is up to date
  • Support other team members wherever possible

About us

DEKRA is the world’s leading vehicle testing and inspections organisation, with over 47,000 employees in more than 50 countries. The core activities of the global DEKRA business involve vehicle inspections and testing, automotive solutions and claims management.

In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.

If you feel you have the necessary skills and experience to be successful in this role click on ‘APPLY’ today, forwarding an up to date copy of your CV for consideration in the first instance.

No agencies please.

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