Sustainable Building Services are now recruiting for a Tenant Liaison Officer!

Tenant Liaison Officer

Location: Nottingham, NG7
Salary: £27,000 with a car allowance of £3,000 pa.
Contract: Full time, permanent.
Hours of Work: 8am – 5pm Mon – Thurs, 8am – 4.30pm Friday
Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD!

Sustainable Building Services is one of the UK’s largest providers of residential retrofitting for decarbonisation.

Whether it’s social housing or private homes, we’re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology.

Each year, our work enhances the health, comfort, and well-being of thousands of households.

We’re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we’re making strides toward the UK’s goal of reaching net-zero emissions!

We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures.

In addition to this, as our Tenant Liaison Officer, you will be responsible for:

• Consulting and supporting residents prior to, during and after works to their homes – ensuring high levels of customer satisfaction.
• Identifying vulnerable tenants and any additional needs they might need accommodated.
• Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies.
• Ensuring that any problems/issues are dealt with promptly.
• Managing the customer/resident journey whilst following the client and company engagement procedures.
• Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department.
• Carry out: choice events, consultation events and individual consultation with residents regarding future work.
• Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence.
• Completing resident profiling and working with the site management team to implement effective working practices.
• Agreeing access arrangements with the resident and book appointments to enable the work to their home.
• Ensuring relevant communication packs are set up for new contracts.
• Involvement in Social Value Returns, identifying, organising and participating in community based events.

In order to be successful in this role you must have:

• A minimum of 1 year working in a customer facing role within the construction industry.
• A full UK Driving license.
• GCSE’s and above, or equivalent qualification.
• The ability to efficiently organise a fluctuating workload.
• Customer service skills alongside strong and effective communication skills.
• An understanding of H&S regulations and working practices relating to construction sites.

It would be great if you had:

• A basic understanding of retrofit.

Our Commitment to You

We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief.

Ready to make a difference one home at a time?

Apply now and help us lead the way in sustainable building and energy efficiency!

No agencies please.

VACGEN Ltd are now recruiting for an HR Advisor / HR Administrator!

HR Advisor / HR Administrator

Location: Hailsham, BN27 4EL – Office based role
Salary: Competitive, DOE
Contract: Part time – Between 24 and 32 hours
Benefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment!

** Immediate Start Available **

Take Your Career to the Next Level with VACGEN!

For over 60 years, VACGEN has been driving innovation in ultra-high vacuum (UHV) technology, supporting cutting-edge research across the globe. From NASA and the European Space Agency to CERN, our high-precision products are trusted by world-leading institutions and researchers to deliver results.

We are now recruiting for an HR Administrator / HR Advisor to provide comprehensive administration support to the HR Manager and Senior Leadership within Vacgen.

As our HR Administrator / HR Advisor you will be responsible for:

• Completing monthly payroll (Sage) and provide the data required for the HR Dashboard in a timely manner.
• Recruitment – to be responsible for the recruitment across all levels within Vacgen.
• Employee Relations – provide HR assistance to the HR Manager on a wide range of generalist issues, considering commercial and operational impact.
• Absence Management – supporting managers to deal with absence management and supporting in short and long term absence cases as and when required by the HR Manager.
• Training and Development – assisting the HR Manager in implementing training plans for staff and helping create career pathways for employees.
• Administration – ensuring systems are kept updated, equality commission reports are returned, handling employee queries in a timely manner and providing KPI information and reports to the HR Manager.
• Updating of staff records on the HR system (Sage HR) to ensure that information is accurate and up to date.
• Filing of confidential HR documentation and maintenance of Personal Files.
• Provision of general administration support to the HR Manager where required.
• Ensuring the Company benefits are maintained.

In order to be successful in this role you must have / be:

• Experience working in a busy HR Team
• Ability to manage changing priorities
• Confident in making decisions
• Experienced in HR administrative processes
• Ability to organise workload to meet deadlines
• Ability to work well in a team environment
• Ability to follow management instructions and guidelines
• Good communication skills including listening to and interpreting instructions, passing on information quickly and effectively
• GCSE/O level equivalent English and Maths
• A high level of written and verbal communication skills
• A high level of IT skill is required
• CIPD Qualified

It would be great if you had:

• Experience working with various computer systems (HR and payroll).
• Experience of dealing with HR issues.
• Experience working in a pressure team environment
• Ability to understand and develop efficient systems and working practices
• Degree preferred but not essential
• CIPD level 5 preferred but not essential

If you feel you have the necessary skills and experience to be successful in this role, click on ‘APPLY‘ today, forwarding an up-to-date copy of your CV for consideration in the first instance.

Vacgen Limited is committed to fostering an inclusive and diverse workplace.

We are proud to be an equal opportunity employer and do not discriminate based on race, ethnicity, religion, gender, gender identity, sexual orientation, disability, age, or any other protected status under the Equality Act 2010.

No agencies please.

Astutis Ltd are now recruiting for a Business Administrator!

Business Administrator

Location: Hybrid – Cardiff Office, CF15 7QZ – Daily attendance during probation, reducing to 4 days in office post probation
Salary: Up to £27,500 per annum + Excellent Benefits!
Contract Type: Permanent, Full-Time
What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!

Why Do We Want You?

We’re looking for a proactive and detail-driven Business Administrator to join our Finance and Resources team at Astutis.

This is a fantastic opportunity for someone with a genuine interest in finance to build foundational skills from credit control and invoicing to understanding how a busy finance function operates day-to-day.

You’ll be the kind of person who thrives on accuracy, enjoys creating order in a fast-paced, high-growth environment, and takes pride in delivering great service to colleagues and clients alike.

If you’re looking to learn, grow, and play a key role in keeping things running smoothly, this could be the perfect next step for you.

Please note: To complete your application, you will be redirected to Wilmington Plc’s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked ‘apply‘!

Job Purpose, Tasks and Responsibilities

You will be responsible for:

• Responding to all Credit Control queries, both internal and external, in a timely manner.
• Monthly issuance and reconciliation of customer statements.
• Obtaining approvals for refunds and raising Credit Notes/Invoices as required.
• Managing all cash collection, including cheque and credit card payments, ensuring accurate and prompt posting into SAGE 200.
• Actioning date requests submitted to the Resource team from the In-company sales team via an online ticketing system.
• Inputting course information into the Sage CRM diary system.
• Ensuring the administration team is advised of any changes to course venues, dates, tutors, and other logistics.
• Working within Astutis’ systems/procedures and contributing to ISO 9001:2008 accreditation standards.
• Building effective relationships across all Astutis departments to support business goals.

What’s the Best Thing About This Role?

You’ll become a central part of a collaborative, friendly, and ambitious team where your attention to detail and organisation genuinely make a difference. It’s a busy, varied role with plenty of scope to develop your skills across finance, administration, and customer interaction.

What’s the Most Challenging Thing About This Role?

The fast-paced nature of the business means priorities can shift quickly. You’ll need to stay adaptable, manage deadlines confidently, and maintain accuracy even when under pressure.

What We’re Looking For

To be successful in this role, you must have/be:

• Excellent telephone and interpersonal skills, with strong written communication.
• Confident using Microsoft Excel and other MS Office 365 applications.
• Exceptional attention to detail and accuracy when inputting data.
• Proactive, positive, and able to use your initiative.
• Flexible, with the ability to work independently and as part of a team.
• Capable of responding effectively to changing priorities.
• Comfortable working under pressure to meet targets and deadlines.

To be successful in this role it would be great if you have:

• Experience using Sage 200 and Sage CRM.
• A basic understanding of credit control concepts and financial processes.
• Experience working in a high-growth SME where continuous improvement is encouraged.
• Experience working with corporate customers and understanding their invoicing and payment processes.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About Us

Astutis Limited is a leading provider of health, safety and environmental training, supporting learners and organisations across the globe. Astutis is part of Wilmington plc – a group committed to helping professionals advance through education, information and training. Being part of Wilmington means you’ll have access to a supportive, values-driven environment with opportunities to grow and develop.

Find What You’re Looking For

We are ambitious and inclusive, filled with integrity and curiosity.

We are Wilmington plc.

Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.

Click on ‘APPLY‘ today!

ATN Partnership are now recruiting for a Client Services Administrator!

Client Services Administrator

Location: Gravesend, Kent DA12 1EY
Salary: Circa £25,000 FTE
Hours: Full Time/ Part Time (3-4 days per week)

About us:

We are a rapidly growing firm of professional accountants providing accounts, tax and business advice services to micro, small and medium-sized businesses.

Our core business principles of delivering excellent quality of service, exceeding clients’ expectations and empowering our people to perform have helped us grow predominantly through client referrals.

Job Role:

We are seeking a highly organised, proactive, and personable Client Services Administrator to join our busy practice. This role is central to our operations, providing essential support to our Client Managers and Partners.

You will be a key point of contact for our client portfolio, ensuring a seamless, high-quality, and professional service experience.

This position is ideal for an individual with a strong interest in client-facing work or accountancy who thrives in a structured, office-based team environment.

Main Responsibilities:

• Act as a primary point of contact for new and existing clients, managing communications via phone, letters and email with a high degree of professionalism.
• Provide reliable support for clients when their Client Manager or Partner is unavailable, ensuring queries are logged, addressed, or escalated appropriately.
• Proactively communicate with clients to discuss and clarify issues, request information, and provide updates.
• Liaise with internal team members to track the progress of client work (e.g., accounts preparation, tax returns), ensuring deadlines are met and clients are kept informed.
• Manage and coordinate diaries for Client Managers and Partners, including the scheduling and arrangement of client meetings.
• General administrative support to the Client Managers and Partners as required to facilitate the smooth management of their client portfolios.
• Assist with the company’s marketing strategies, such as social media posts.

Knowledge, Skills & Experience:
Essential:

• Proven experience in a customer service, client-facing, personal assistant, or administrative role.
• Exceptional verbal and written communication skills, with a professional and personable telephone manner.
• Excellent organisational and time-management skills, with a demonstrable ability to manage multiple tasks and prioritise effectively.
• A proactive and self-motivated attitude; the ability to take initiative and identify tasks that need to be done.
• Strong numeracy skills, with a minimum of GCSE Maths at Grade B / 6 (or equivalent).
• High attention to detail and a commitment to accuracy.
• Full proficiency in the use of standard office software (e.g., Microsoft Office suite: Outlook, Word, Excel).

Desirable:

• An outgoing, positive, and team-oriented personality.
• A genuine interest in a career in either accountancy or professional client services.
• A willingness to learn new systems and processes and be receptive to guidance and training from existing staff.

Join our company and become part of a great, supportive, and professional team environment. We are committed to your long-term success, offering both career development opportunities and study support after a qualifying period. We also value our staff, providing additional perks such as an annual bonus and birthday gifts.

If you feel you have the necessary skills and experience to be successful in this role, click on ‘APPLY’ today, forwarding an up-to-date copy of your CV for consideration in the first instance.

No agencies please.